Susserman Rentals
AI front-desk for short-term rentals

Your rentals, answered — around the clock.

An AI host that texts your guests, handles check-in and questions, schedules cleanings, and flags anything that needs you — while you stay in control of every conversation.

No credit card required.

AI front-desk over SMS

Guests text like they always would. The agent answers house-manual questions, sends check-in info, and handles the back-and-forth 24/7 — in your voice.

Human-in-the-loop safety

Emergencies, refunds, and upset guests are escalated to you instantly. You can watch any thread and take over in one click.

Calendar & turnovers

iCal sync from Airbnb/VRBO, manual bookings with conflict detection, date blocks, and auto-scheduled cleaning jobs — same-day turnovers flagged.

Guest & vendor CRM

Every guest and cleaner in one place, with stay history, preferences, and one-click messaging. The agent remembers repeat guests.

Issues & maintenance

Guest-reported problems become tickets automatically; schedule vendor visits and track them straight from the dashboard.

Reports & analytics

AI-written post-checkout reports per unit, running trend analysis, resolution rates, and response times — so you know what's working.

Up and running in an afternoon

1

Add your units

Wifi, door codes, parking, house rules, and free-form info the agent can pull from.

2

Set the agent's style

Tell it how to sound and what to escalate. Test it in a safe chat before any guest sees it.

3

Point your number at it

Connect your SMS number and the agent starts handling guests — with you supervising.

Simple pricing

Start free while you set up your units and try the agent. Paid plans for live guest messaging are coming as we roll out — early users get grandfathered rates.

Create your account